Last updated: 4 October 2026
Production and dispatch
Our map prints are made to order. We dispatch within 1–3 working days of receiving your order and any required personalisation details. Working days exclude weekends and UK bank holidays. Dispatch time is the time needed to prepare your order; delivery takes place after dispatch.
A5, A4 and A3 prints are produced on 260gsm paper. A2 prints are fulfilled through an external print partner. Orders containing different sizes may arrive in separate packages. Frames and styling accessories are not included unless a listing expressly states otherwise.
Delivery charges
| Destination / service | Charge |
|---|---|
| United Kingdom: standard delivery | £4.99 |
| United Kingdom: standard delivery on eligible orders of £50 or more | Free |
| United Kingdom: express delivery, where offered | £6.99 |
| European Union destinations available at checkout | £14.99 |
| Other international destinations available at checkout | £23.99 |
The final available services and charges are shown at checkout before payment. The free standard delivery threshold applies to the eligible order value after discounts. Express delivery does not shorten the 1–3 working day production window and is not a next-day dispatch guarantee.
International orders
Delivery is available only to supported destinations shown at checkout. International transit times vary by destination and customs processing. If delivery dates or estimates are provided at checkout, they are separate from the production window unless expressly stated otherwise. Contact us before ordering if you need your print for a particular date.
Import duties, local taxes and carrier clearance charges may apply. Where these are collected at checkout, this will be shown before payment. Charges not collected at checkout may be payable by the recipient to the relevant authority or carrier.
Addresses, delays and delivery problems
Please check your address before payment and contact us promptly if it needs changing. If an order has already been dispatched, we may be unable to change the address. We will explain any reasonable extra delivery cost before arranging a resend following an address error.
If your parcel is delayed, lost or arrives damaged, email us with your order number. We remain responsible for delivery until the goods reach you or someone you nominate; you do not need to resolve a lost parcel claim with the carrier yourself.
Unless we agree a different delivery period with you, orders will be delivered within 30 days. If an agreed or legally required delivery deadline is missed, your cancellation and refund rights apply. This policy does not limit your statutory rights.